Mastering feedback with the 'Situation, Behavior, Impact' model.
Giving feedback can be a minefield. An effective way to give feedback with clarity is the "Situation, Behavior, Impact" model.
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25 ways to be a great manager
I've been a manager for nearly 30 years. Here are some of the best tips I've picked up along the way.
The Art of Delegation: Techniques to Enhance Effectiveness
In the last two weeks, I’ve shared ways that delegation can help you handle urgent and less important tasks.  This week, I’m looking into how you can improve your delegation skills.Â
Mastering Prioritisation 1: The Eisenhower Matrix
The Eisenhower Matrix is a great methodology for prioritisation of tasks. I explain how it works, and how you can use it to power up your productivity.
Mastering Email Management: The 4D's Approach
Email remains an indispensable tool for communication. Yet, managing incoming messages can feel like an uphill battle. To regain control of an inbox an effective strategy is crucial.
Boost Your Focus with the Pomodoro Technique
I've been experimenting with the Pomodoro Technique as a way of driving focus and ensuring that I stay on task. In addition to a commitment to monotasking, this a simple technique that is really helping.
